TERMS AND CONDITIONS
Last Updated: [DATE]
1. ACCEPTANCE OF TERMS
By accessing or using StoreStacks services ("Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, do not use our Service.
2. DESCRIPTION OF SERVICE
StoreStacks provides e-commerce consulting, store development, marketing services, and coaching to help clients build and scale Shopify-based businesses. Our services include but are not limited to:
Custom Shopify store development and design
Product research and validation
Marketing campaign creation and management
Backend systems setup and automation
One-on-one coaching and consultation
Creative asset development
Email marketing setup and flows
3. ELIGIBILITY AND ACCOUNT REQUIREMENTS
3.1 Eligibility
You must be at least 18 years old and have the legal capacity to enter into contracts in your jurisdiction to use our Service.
3.2 Application Process
Access to our services requires completion of an application process. We reserve the right to accept or decline applications at our sole discretion.
3.3 Account Accuracy
You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.
4. SERVICE TERMS AND PHASES
4.1 Three-Phase System
Our service is delivered through a structured three-phase system:
Phase 1: Building Your Brand & Infrastructure
Duration and deliverables as outlined in your service agreement
Custom Shopify store development
Backend systems integration
Product validation and supplier sourcing
Phase 2: Launching Creatives & Paid Campaigns
Creative asset development
Ad account setup and structure
Campaign preparation and strategy
Phase 3: Optimizing, Scaling & Coaching
Live campaign management
Performance optimization
Ongoing coaching and support
4.2 Service Timeline
Program duration will be as specified in your individual service agreement. Timelines may be adjusted based on client responsiveness and external factors beyond our control.
5. CLIENT RESPONSIBILITIES
5.1 Cooperation and Communication
You agree to:
Respond promptly to requests for information, feedback, and approvals
Participate actively in scheduled calls and check-ins
Provide necessary access to platforms, accounts, and systems
Follow recommended action items and strategies
5.2 Platform Compliance
You are responsible for ensuring your business operates in compliance with:
Shopify's Terms of Service and Acceptable Use Policy
Advertising platform policies (Meta, TikTok, Google, etc.)
All applicable laws and regulations in your jurisdiction
Payment processor requirements
5.3 Business Operations
You remain responsible for:
Customer service and support
Order fulfillment and shipping
Product quality and safety
Legal compliance and business registration
Tax obligations and reporting
6. PAYMENT TERMS
6.1 Fees and Payment
Service fees are as specified in your individual service agreement. Payment schedules and methods will be outlined in your agreement.
6.2 Refunds
Refund policies are governed by our Revenue Guarantee (Section 7) and any specific terms in your service agreement.
6.3 Late Payments
Late payments may result in service suspension and additional fees as outlined in your service agreement.
7. REVENUE GUARANTEE
7.1 Guarantee Terms
We guarantee that clients following our complete system will generate at least $11,000 in revenue within the agreed timeframe, subject to the following conditions:
7.2 Guarantee Conditions
To be eligible for our guarantee, you must:
Complete all phases of the program
Implement all recommended strategies and action items
Maintain active participation in coaching calls and communications
Follow platform compliance guidelines
Provide requested access and information promptly
Allocate agreed-upon advertising budget
7.3 Guarantee Claim Process
Guarantee claims must be submitted in writing within 30 days of program completion with supporting documentation of revenue and compliance with program requirements.
7.4 Guarantee Remedy
If guarantee conditions are met but revenue targets are not achieved, we will provide a full refund plus $1,000 and continue working with you until the revenue target is reached.
8. INTELLECTUAL PROPERTY
8.1 Our Intellectual Property
All methodologies, systems, templates, training materials, and proprietary processes remain the intellectual property of StoreStacks. Clients receive a limited license to use these materials solely for their own business operations.
8.2 Client Intellectual Property
You retain ownership of your brand, products, and business-specific content. You grant us a limited license to use your brand elements and case study information for marketing purposes.
8.3 Confidentiality
Both parties agree to maintain confidentiality of proprietary information and trade secrets shared during the engagement.
9. DISCLAIMERS AND LIMITATIONS
9.1 Results Disclaimer
While we provide our Revenue Guarantee under specific conditions, individual results may vary. Success depends on multiple factors including market conditions, client effort, compliance, and external circumstances beyond our control.
9.2 Platform Dependency
Our services rely on third-party platforms (Shopify, Meta, TikTok, etc.). We are not responsible for platform changes, policy updates, account suspensions, or technical issues beyond our control.
9.3 No Guarantees Beyond Revenue Guarantee
Except for our specific Revenue Guarantee, we make no warranties or guarantees regarding business success, profitability, or specific outcomes.
10. LIMITATION OF LIABILITY
10.1 Liability Cap
Our total liability for any claims related to our services shall not exceed the total fees paid by you for our services.
10.2 Excluded Damages
We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, data, or business opportunities.
10.3 Third-Party Issues
We are not responsible for actions, policies, or technical issues of third-party platforms, suppliers, or service providers.
11. TERMINATION
11.1 Termination by Client
You may terminate services according to the terms specified in your service agreement. Refunds, if any, will be processed according to our guarantee terms and service agreement.
11.2 Termination by StoreStacks
We may terminate services if you:
Breach these Terms or your service agreement
Fail to make required payments
Engage in illegal or unethical business practices
Violate platform policies
Are unresponsive or non-cooperative
11.3 Effect of Termination
Upon termination, access to proprietary materials and ongoing support will cease. Completed deliverables remain with the client.
12. INDEMNIFICATION
You agree to indemnify and hold StoreStacks harmless from any claims, damages, or expenses arising from:
Your use of our services
Your business operations
Violation of these Terms
Violation of third-party rights or applicable laws
Content or products you sell or promote
13. GENERAL PROVISIONS
13.1 Governing Law
These Terms are governed by [YOUR JURISDICTION] law without regard to conflict of law principles.
13.2 Dispute Resolution
Any disputes shall be resolved through binding arbitration in [YOUR JURISDICTION] according to the rules of [ARBITRATION ORGANIZATION].
13.3 Entire Agreement
These Terms, together with your service agreement, constitute the entire agreement between the parties.
13.4 Modifications
We reserve the right to modify these Terms at any time. Continued use of our services after modifications constitutes acceptance of the new Terms.
13.5 Severability
If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.
13.6 Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control.
14. CONTACT INFORMATION
For questions about these Terms, please contact us at:
StoreStacks
Email: storetacks@gmail.com